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Order Confirmation
If you provide a valid e-mail address when you order, you will receive an e-mail confirming that your order has been shipped.

Checking On Your Order
When you make a purchase, you will receive a Niketown.com order number and a UPS shipment tracking number. If you no longer have these numbers, you may obtain the information through the following:
If you are a Niketown.com member, you can check the status of your order by visiting the "My Purchase History" page under "My Account." To track the status of your shipment, use the Niketown.com order number and the UPS tracking number.

If you are a member, click here to view your purchase history.

Non-members: Register  for access to this member benefit on future orders.

If you do not want to become a member, you may obtain your UPS tracking number by contacting Customer Service at 1-800-806-6453 (5am - 10pm PST, 7 days a week)..